Digital Delivery
Viewing Your Digitally Delivered Content
- Open the email containing a link to your video and a password
- Click the link and type in your password when prompted
- From here you can watch your video at any time, anywhere, on any devi
You have two options for saving your video - offline and online.
Saving Online
The best way to view your video is to create an account and save the video in your own online library. This allows for a better viewing experience and quick access from anywhere in the world. You can also store any of your other High Plains Video Production recordings here. Think of it like a personalized Netflix library.
- Click the cloud with the down arrow in the top right hand corner
- Select "Add to My Library"
- From here you will be prompted to create a free account
- You will now be able to see a list of shows you have saved
- You can access this library by visiting Mediazilla.com from any device or the Mediazilla app for Apple TV
Saving Offline (To your computer)
- Press the Cloud with the down arrow in the top right hand corner
- Press "Download Videos" and select the videos you want to save
- These will be called something like "Play concert"
- Once the video file is downloaded, you can put the file anywhere on your computer for safe keeping.
In the browser
- Follow the link to your video, or log into your Mediazilla account and select the video you want to watch
- Navigate the menu and watch your show
- You can now plug your computer into a TV if you wish
On Chromecast
- Navigate to your video on your computer, phone, or tablet
- On Computer
- Use the Chrome web browser
- Select the 3 dots in the right hand corner of your screen
- Select "Cast" and choose your device from the list
- On Android
- Use the Google Chrome web browser to start your video
- A cast button should appear, allowing you to Chromecast the video to your TV
- On iPhone
- Use a variety of 3rd party Chrome Cast apps
On Apple TV
- Install the "Mediazilla" App from the app store on your apple TV
- Log into your Mediazill account
- You can create an account by following the steps above for "Saving Online"
- You should now see a list of all your saved videos. Click on any of them to view
On Other Devices
- Determine what device you are able to stream to * This could be a Roku, Samsung TV, Fire Stick, Etc.
- In the app store on your mobile device search for "Video and Tv Cast"
- You should see a list of applications appear such as "video and tv cast for roku"
- We recommend apps made by 2kit consulting. Their apps have a blue icon and are available for most devices.
- Install the app that is made for your device mentioned in step 1
Whitelist Email Instructions
Follow these instructions to ensure you receive the link to your online delivered content. Click on the your email client below to expand the instructions.
- Open the order confirmed email from Fulframe.
- Click the three dots on the far right side next to the 'reply' arrow.
- Click Add Fulframe to contacts list to finish.
- Click Preferences from the menu.
- Click Restrict Incoming Email.
- Click Yes to Enable Email Controls.
- Click Allow email from addresses listed below.
- Enter info@fulframe.tv you want to whitelist.
- Click Add.
- Click Update to finish.
- Click info@fulframe.tv in the header of the message you’re viewing.
- Click Add to finish.
- Open the order confirmed email from Fulframe.
- Click Add to contacts next to info@fulframe.tv.
- On the Add Contact popup, add additional information if needed.
- Click Save to finish.
- Open the order confirmed email from Fulframe.
- Click Add to contacts next to info@fulframe.tv to finish.
- Click the Home tab.
- Click Junk.
- Click Junk E-mail Options.
- Click Safe Senders.
- Click Add.
- Enter info@fulframe.tv and additional information if you wish.
- Click OK to finish.
- Click Address Book .
- Click File.
- Click New Card.
- Enter info@fulframe.tv and additional information if you wish.
- Click Edit to finish